Understanding CarMax Auto Shipping | A1 Auto Transport (2024)

What's in this article?

  1. How Does It Work?
  2. Can They Ship My Car?
  3. Relevant Statistics
  4. General Facts
  5. Better Leave It to the Experts
Understanding CarMax Auto Shipping | A1 Auto Transport (1)

If you've ever sold or bought a used car, then you've probably heard about CarMax. CarMax Auto Finance is one of the biggest car valuation companies in the US and has extensive experience in selling and buying second-hand vehicles since they have an inventory full of them.

But, did you know that they can also help with shipping your car?

If this information about CarMax providing car shipping service is new to you and you are curious about how this entire process works, then you should keep reading!

How Does It Work?

Shipping a car with CarMax seems to be quite easy at first glance. You book the shipment, drop off your car, and then have it picked up by a CarMax representative once it has reached its destination.

But, here's a more thorough view of how this process works:

  • Get a Car Shipping Quote - Initially, you will need to get in touch with the car transport company, give them details about your route, and ask for a free estimate. Once CarMax has all these details, they will be able to schedule your shipments and get your car delivered. Once you've done that, you can start preparing your car and looking for participating CarMax locations where you can drop off your car.
  • Clean the Car Before Drop Off - Make sure to remove any personal or valuable items before dropping the car off to a CarMax representative. The company isn't responsible for any item that gets damaged or stolen during transit. The gas tank should also be at least ¼ full so that the company can operate the car as needed.
  • What Documents Will I Need - You will need your car's registration, your driver's license, and a valid payment method if you haven't already paid for the shipping.
  • What's Next - Car delivery can take anything from two to twenty-one days after you hand over the keys. The business will keep you informed of the car's shipping progress and any potential setbacks. You, or someone designated by you, will pick up the vehicle from the designated CarMax dealership site after it has arrived at its final destination.
Understanding CarMax Auto Shipping | A1 Auto Transport (2)

Can They Ship My Car?

CarMax claims that they can accommodate a variety of cars for various shipping reasons. So, whether you need to ship your car because you are relocating to a new city to start a new job or you are a seasonal traveler who just wants to ship their car to their new destination, CarMax vehicle transport service can probably help you.

However, if your car is inoperable or oversized, then they might not be able to ship it and you will need to look for a different carrier.

Relevant Statistics

  • Carmax transports over 100,000 vehicles annually to customers across the United States.
  • With a network of 500+ carriers, Carmax provides nationwide coverage for auto transportation.
  • Over 95% of Carmax customers rate their auto transport experience as excellent or very good.
  • On average, Carmax delivers vehicles to their destinations within 5-7 days.
  • Carmax has maintained a damage-free delivery rate of 99.8% for the past five years.

General Facts

  • CarMax offers auto transport services for customers who purchase vehicles from their dealerships.
  • The company partners with trusted carriers to ensure safe and reliable transportation of vehicles.
  • CarMax provides both open and enclosed trailer options for shipping cars.
  • Customers can track the progress of their vehicle's transportation through CarMax's online tracking system.
  • CarMax Auto Transport operates nationwide, allowing customers to have their vehicles delivered across the country.

Better Leave It to the Experts

There are lots of auto carriers out there that offer reasonably good services. But, if you want to ensure that your car is in expert hands, then you should probably consider working with A-1 Auto Transport. We have over two decades of experience in this industry and have shipped automotive vehicles to virtually every corner of the world. Whether you need open car transport service or enclosed car transport for your luxury vehicle, our car hauling expert can help.

Our professionalism, thoroughness, impeccable services, extensive insurance plans, and state-of-the-art fleet have turned us into one of the most reputable and trustworthy car transporters and auto shipping companies in the US.

You can find more information about the type of services we provide on our website. You can also fill out the online form to get a free car transport quote and further discuss the details of your shipment with one of our representatives.

Don't hesitate to get in touch with us now.

Understanding CarMax Auto Shipping | A1 Auto Transport (2024)

FAQs

How does shipping a car with CarMax work? ›

Shipping is when we move cars from one CarMax location to another. You can request shipping for most of our inventory to your preferred CarMax store. Depending on how far away the car is, there may be a shipping fee. Shipping fees are nonrefundable, separate from the cost of the car, and paid before the car ships.

How does the car shipping process work? ›

The Car Shipping Process Explained
  1. Step 1: Have Your Vehicle and Shipment Information Ready.
  2. Step 2: Get Shipping Quotes.
  3. Step 3: Choose Open or Enclosed Transport.
  4. Step 4: Choose Door-to-Door or Terminal-to-Terminal Shipping.
  5. Step 5: Prepare Your Car for Shipment.
  6. Step 6: Your Vehicle will be Picked Up.

Do you have to pay CarMax shipping up front? ›

Shipping fees are nonrefundable and separate from the cost of the car, and payment is required before shipping. The shipping fee payment methods we accept include cash (in store only), credit (Visa, MasterCard, Discover, American Express), debit, or check.

Why can't some CarMax cars be shipped? ›

Some states require us to have the title in hand before shipping can begin. Other states restrict shipping based on mileage or emissions requirements.

Does CarMax return shipping fees? ›

Shipping fees are separate from the cost of the car, nonrefundable, and paid before the car ships.

Does CarMax ship a car reserve it? ›

To reserve a car at CarMax, go to the car's detail page and select one of the reservation options available for that car. You can reserve 1 car at a time, up to 7 days in advance of an appointment and/or test drive, unless otherwise noted. If you ship a car, it will be reserved for you while it's in transit.

Do you have to haggle at CarMax? ›

That gives you time to compare offers from other companies and see which one is best. CarMax has a no-haggle policy, which means you can't negotiate the price.

How does a transfer fee work? ›

Key takeaways. A balance transfer fee is what credit card issuers charge when you transfer debt from one credit card to another. Balance transfer fees are typically 3 percent or 5 percent of the total balance you transfer to your new card.

How does a CarMax 24hr test drive work? ›

When shopping at a CarMax store, let us know that you'd like to take a car for a 24-hour test drive. You'll be asked to provide a valid driver's license, verifiable comprehensive and collision insurance coverage, and to return the car to the same store on the next business day.

What will CarMax not buy? ›

CarMax will even buy cars that they don't expect to sell, such as badly damaged vehicles, that they will sell to auction. There are exceptions to the vehicles that CarMax will buy. The retailer will not buy a salvage vehicle. It will also not buy one with frame damage or flood damage.

Why to not use CarMax? ›

Is CarMax really good? CarMax is good for people who want better warranties and higher-quality used vehicles. However, CarMax's prices are typically higher than used car dealerships, which might make it a non-starter for frugal car shoppers.

How to test drive a car at CarMax? ›

You can make an appointment online or by phone to test drive the car you're interested in, unless otherwise noted. To schedule a test drive online, go to the car's detail page, and follow the prompts for reserving the car.

Does CarMax negotiate sale prices? ›

You cannot negotiate with CarMax. The company's offers are good for seven days. That gives you time to compare offers from other companies and see which one is best. CarMax has a no-haggle policy, which means you can't negotiate the price.

Does CarMax have to run my credit in order for me to get a car from them? ›

CarMax's pre-qualification process uses soft credit inquiries and won't impact your credit. When you browse our car inventory with your pre-qualification, you'll see personalized terms on CarMax vehicles, including APR, monthly payment, and down payment requirement.

Is the CarMax offer negotiable? ›

No, all of our offers are firm and valid for 7 days.

How long does a quality check take at CarMax? ›

Every car we sell is carefully inspected and reconditioned to the best condition possible—in fact, we spend over 12 hours, on average, on each used car. To give our customers even more confidence in our cars, we offer a 5-Day Money-Back Guarantee and a Limited 30-Day Warranty (60-Day in CT, 90-Day in MA and NY).

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