Rogers Corporation hiring Senior Technical Service Engineer in United States | LinkedIn (2024)

Summary:This role leads by example in delivering industry’s best customer support experience. This position works side by side with sales and utilizes technical acumen and interpersonal skill to technically sell the product, as well as creates and maintains relevant customer and industry networks.

Essential Functions:

• Know and understand Advanced Electronic Solutions (AES) copper clad laminate and bondply products and how they are processed as compared to traditional FR4 materials. Help fabricator customers install effective, high-yielding processes to manufacture PWBs using AES materials. Fabricator support may include training regarding the proper and effective use of Rogers' materials and/or the completion of on-site or independent processing evaluations.
• Manage customer expectations while coordinating troubleshooting and problem-solving activities including material quality assessments, processing reviews, processing evaluations, and analytical support from internal and external test labs.
• Serve as a resource to AES marketing and product development teams. Coordinate processing evaluations to support product development efforts and to extend/facilitate the use of Rogers' materials.
• Help customers select the most appropriate materials for their applications and complete DFM reviews to facilitate the effective use of those materials.
• Generate new processing and product ideas by observing customer operations, understanding direct and indirect competitive material options, and listening for market trend information.
• Develop technical documents supporting the proper and effective use of Rogers’ materials.

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience:

• Bachelor’s Degree in Engineering or Science and/or demonstrated proficiency in mathematics and understanding of laboratory procedures and protocols.
• A minimum of 5 years' technical experience with a material supplier, chemical supplier, or fabricator (product, process or development) with significant customer facing activity
• Basic knowledge and understanding of all the processes used for manufacturing printed circuit boards

Preferred Education and Experience:

• Located near Rogers manufacturing/analysis laboratory facilities in Chandler, AZ and/or Rogers ,CT.
• Experience in an analysis lab supporting the manufacture of circuit boards and/or materials or processes used to make circuit boards.
• Understanding of processes used in the high volume manufacture of flex, rigid-flex, and HDMI/build-up technology circuit boards
• Experience applying Six Sigma, Shainin, and/or designed experimentation tools to problem solving activities
• Front end engineering/CAM experience

Supervisory Responsibility: No

Required Travel: Yes - up to 25-75% of the time depending upon geographic location of primary residence.

Who We Are and What We Are All About:Rogers Corporation makes tomorrow's innovations possible. Help build a cleaner, safer and more connected world with a career at Rogers, where we make tomorrow’s innovations possible. We rely on a talented workforce to develop our cutting edge, market-leading material technologies. Our global team develops innovative specialty materials and components that enable technology in a wide array of high-growth markets. Our customers expect high performance and reliability, so we are always looking for people who can improve processes, get results and represent a best-in-class organization. People are at the heart of all our operations, and we encourage our employees to act with integrity, creativity and excellence to help drive results worldwide.

Why Work for Rogers:It is our commitment to get “Results, but Results the Right Way.” Rogers offers an exceptional work environment and a value-driven culture modeled by leadership. Employees have access to developmental opportunities as well as top-notch benefits and incentive programs. Come join a winning team!

Rogers Corporation provides equal employment opportunities to minorities, females, veterans and disabled individuals, as well as other protected groups.

About Rogers Corporation:At Rogers Corporation (NYSE:ROG), we're changing how the world uses technology. We are a global leader in materials technology and manufacturing, producing engineered materials to power, protect and connect our world. With nearly 200 years of materials science and engineering experience, Rogers delivers high-performance solutions that enable global Advanced Electronics Solutions and Elastomeric Material Solutions, as well as other technologies where reliability is critical. Rogers enables the world’s leading innovators to achieve greater performance, speed to market and reliability through our renowned technical solutions support, problem-solving and application engineering capabilities. Rogers delivers market-leading solutions for energy-efficient motor drives, vehicle electrification and alternative energy, sealing, vibration management, and impact protection in mobile devices, transportation interiors, industrial equipment and performance apparel, wireless infrastructure and automotive safety and radar systems. Headquartered in Chandler, Arizona (USA), Rogers operates manufacturing facilities in the United States, China, Germany, Belgium, Hungary and South Korea, with joint ventures and sales offices worldwide. For more information, visit www.rogerscorp.com.